Privacy Policy
Last Updated: 05.05.2026
Welcome to Coachoraa (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and use our website, services, coaching platform, and related applications (collectively, the “Services”).
By accessing or using Coachoraa, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Personal Information
We may collect the following personal information when you use our Services:
- Full name
- Email address
- Phone number
- Profile information
- Billing and payment information
- Coaching preferences and goals
- Communications between coaches and users
- Any information you voluntarily provide
Automatically Collected Information
When you access our Services, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Date and time of visits
- Referring website URLs
- Usage and analytics data
Cookies and Tracking Technologies
We may use cookies, pixels, and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website performance
- Personalize user experiences
- Support security and fraud prevention
You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We may use your information to:
- Create and manage user accounts
- Connect users with coaches
- Process payments and transactions
- Deliver coaching services
- Communicate with users
- Respond to inquiries and support requests
- Improve our platform and services
- Monitor security and prevent fraud
- Comply with legal obligations
- Send updates, newsletters, or promotional content (with applicable consent)
3. Sharing of Information
We do not sell your personal information.
We may share information with:
Service Providers
Third-party vendors who help us operate our platform, including:
- Payment processors
- Hosting providers
- Analytics providers
- Customer support tools
- Email service providers
Coaches and Users
Information may be shared between coaches and clients as necessary to provide coaching services.
Legal Requirements
We may disclose information when required by law or when we believe disclosure is necessary to:
Comply with legal obligations
Protect our rights and property
Investigate fraud or security issues
Protect the safety of users
Business Transfers
If Coachoraa is involved in a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain personal information only for as long as necessary to:
- Provide our Services
- Fulfill contractual obligations
- Resolve disputes
- Enforce agreements
- Comply with legal requirements
When information is no longer needed, we will securely delete or anonymize it.
6. Your Privacy Rights
Depending on your location, you may have rights including:
Access to your personal information
Correction of inaccurate information
Deletion of personal information
Restriction of processing
Objection to certain processing activities
Data portability
Withdrawal of consent where applicable
To exercise these rights, please contact us using the details below.
7. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage users to review their privacy policies.
8. Children's Privacy
Coachoraa is not intended for children under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children.
If we become aware that a child has provided personal information, we will take reasonable steps to remove it.
9. International Data Transfers
If you access our Services from outside the country where our servers are located, your information may be transferred, stored, and processed in other countries. By using our Services, you consent to such transfers where permitted by law.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page along with an updated “Last Updated” date.
Your continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Coachoraa
We will make reasonable efforts to respond to your inquiries promptly.
